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Shipping & Returns


IN STORE RETURNS

Hey Cutie, Looking to return something?
You can return items for store credit.
Vinyl and Cassettes can only be returned if unopened. ​

ONLINE RETURNS
​

Free exchanges for non-sale items. Can only be exchanged within 20 days of delivery date.
Items being exchanged must be in their original packaging, must be un-worn and in good condition.
To begin an exchange, please email katie@urbngrl.com. 
RETURN AN ITEM
SALE ITEMS ARE FINAL SALE AND CANNOT BE EXCHANGED IN STORE OR ONLINE. 
​

​​​​​​SHIPPING
​

Free Shipping on orders over $100
USPS Priority Mail: 1-3 Business Days $9
USPS Priority Express Mail: 1-2 Business Days $28
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URBN grl | 908 Burke Street Winston-Salem, NC 27101 | 336-624-8921 | Copyright © 2019 URBNgrl
HOURS // TUES - THURS 11AM - 7PM // FRI - SAT: 11 AM - 5 PM // SUN - MON: CLOSED
  • Home
  • Shop
  • About
    • Our Story
    • Brands We Carry
    • Shipping & Returns
    • Media & Press
  • Contact