Shipping & Returns

IN STORE RETURNS

Hey Cutie, Looking to return something?
You can return items for store credit.
Vinyl and Cassettes can only be returned if unopened. ​

ONLINE RETURNS
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Free exchanges for non-sale items. Can only be exchanged within 20 days of delivery date.
Items being exchanged must be in their original packaging, must be un-worn and in good condition.
To begin an exchange, please email katie@urbngrl.com. 

RETURN AN ITEM

SALE ITEMS ARE FINAL SALE AND CANNOT BE EXCHANGED IN STORE OR ONLINE. 
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​​​​​​SHIPPING
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Free Shipping on orders over $100
USPS Priority Mail: 1-3 Business Days $9
USPS Priority Express Mail: 1-2 Business Days $28